Delivery

UK STANDARD DELIVERY: £4.25
We aim to deliver items in stock to you within 3 working days. We dispatch items by Royal Mail 1st Class Recorded Delivery service. Someone will be required to sign for the parcel.

EUROPEAN & INTERNATIONAL DELIVERY: £12.95
If you live outside the UK we will send your items by Royal Mail European & International Recorded service. Your items will be insured and tracked. Someone will be required to sign for the parcel. In some circumstances where a package weighs more than 2kg we may contact you to request an additional payment of £12.95 to cover the higher cost of shipping. Please note; items dispatched to countries outside the EU may have import duty or sales tax levied as they enter the destination country. We have no control over these additional charges and it is the recipient’s responsibility to pay them.

If you need your package urgently please email or call us to discuss alternative options.

Disclaimer: Whilst we endeavor to deliver as quickly as possible on rare occasions items may be lost in transit or delayed. We cannot be held responsible for delays that are outside of our control (such as postal strikes). If a delay occurs, please contact us by email at info@custard-online.co.uk quoting your order number and full delivery address and where possible we will investigate further. Orders will be sent to the delivery address that you specify when placing your order. We cannot be held responsible if this delivery address is incorrect. We will not be responsible for a lost or stolen parcel if, at your request, it has been left somewhere unsigned for. Once the goods have been signed for at the delivery address, all risk of damage to, or loss of, the goods shall pass to you.